Effective Date: September 17, 2026
At My Techy Room, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we handle order processing, delivery, shipping charges, tracking, and other shipping-related matters for customers worldwide.
1. Order Processing
After an order is successfully placed, our team will begin processing it for fulfillment. Orders are carefully reviewed, prepared, and packaged before being handed over to the appropriate delivery service.
Orders are generally processed within 1–3 business days. Business days do not include weekends or applicable public holidays.
2. Shipping Charges
Shipping charges, where applicable, will be displayed during the ordering process before you complete your purchase.
The applicable shipping cost may vary depending on the destination, order size, package weight, delivery service, and other relevant factors.
3. Delivery Address
Customers are responsible for providing accurate and complete delivery information when placing an order. This may include the recipient’s name, phone number, street address, city, postal code, and other information required for successful delivery.
If you notice an error in your delivery information, please contact us as soon as possible at [email protected].
4. Order Tracking
Where tracking information is available, customers may receive tracking details after their order has been dispatched.
Tracking information can be used to monitor the progress of your shipment through the applicable delivery service.
5. Delivery Issues
If an order does not arrive as expected, appears to be delayed, or the tracking information indicates an issue, please contact us at [email protected] with your order details.
We will review the available information and assist with the next appropriate steps.
6. Damaged Packages
If your package arrives visibly damaged, please inspect the contents as soon as possible. If the product itself has been damaged, contact us within 7 calendar days of delivery.
Please provide your order information and clear photographs of the package and affected product when contacting us so that we can review the matter.
7. Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your order, please notify us within 7 calendar days of delivery.
Our team will review the order details and work with you to address the issue.
8. Delivery Attempts
The delivery provider may make one or more attempts to deliver your package. Customers should ensure that someone is available to receive the order when required.
If a delivery cannot be completed because the recipient is unavailable or the provided delivery information is inaccurate, additional arrangements may be required with the delivery provider.
9. Changes to Shipping Information
If you need to change your delivery information after placing an order, contact us as soon as possible at [email protected].
We will make reasonable efforts to accommodate changes before the order has been dispatched. Once an order has been shipped, changes may no longer be possible.
10. Shipping Policy Updates
My Techy Room may update this Shipping Policy from time to time to reflect changes in our services, fulfillment practices, or other operational requirements.
Any updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have questions regarding shipping or your order, please contact:
My Techy Room
Email: [email protected]